Coaching and Mentoring

All of the top Athletes have one. Major rock stars and actors have one. Industry and business leaders have one.

What are we talking about?

Well, they all have a coach. A coach gets the best out of their people but it’s an acquired skill to learn.

During this textbook you’ll investigate what coaching actually is, how to do it properly and how to get the best out of people.

Sean McPheat, the Founder and Managing Director of management development specialists, MTD Training is the author of this publication. Sean has been featured on CNN, BBC, ITV, on numerous radio stations and has contributed to many newspapers. He’s been featured in over 250 different publications as a thought leader within the management development and training industry.

MTD has been working with a wide variety of clients (both large and small) in the UK and internationally for several years.

MTD specialise in providing:

• In-house, tailor made management training courses (1-5 days duration)

• Open courses (Delivered throughout the UK at various locations)

• Management & leadership development programmes (From 5 days to 2 years)

• Corporate and executive coaching (With senior or middle managers)

MTD provide a wide range of management training courses and programmes that enable new and experienced managers to maximise their potential by gaining or refining their management and leadership skills.

Our team of highly skilled and experienced trainers and consultants have all had distinguished careers in senior management roles and bring with them a wealth of practical experience to each course. At MTD Training we will design and deliver a solution that suits your specific needs addressing the issues and requirements from your training brief that best fits your culture, learning style and ways of working.

Our programmes are delivered when and where you need them! We believe that training should be fun, highly interactive and provide “real world” practical techniques and methods that you can use back in the office – and that’s exactly what we provide.

1. Introduction
   1. Mentoring and Coaching as Performance Management
2. Understanding Poor Performance
   1. Common Reasons for Poor Performance
   2. More Discussion on Attitude Problems
3. Characteristics of a Successful Coach
   1. The Coaching Continuum
   2. Skills of a Great Coach
4. Performance Management Basics
   1. Benefits of Performance Management
   2. Laying the Foundation for Successful Performance Management
5. Coaching Methods for Individuals
   1. The GROW Model
   2. The OUTCOMES Model
   3. The Personal Development Program (PDP)
   4. Giving Feedback
6. Coaching Methods for Teams
   1. Building a High Performance Team
   2. Team Assessment
   3. Twelve Conditions for a High-Performing Team
   4. Achieving a High-Performing Team
7. Resources