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Audio Learning

Expert Talk: Conflict Styles

... and How to Move from Style to Strategy

13m 46s
Language:  English
In this Expert Talk you will learn more about Thomas and Kilmann’s 5 different styles to manage conflicts and how to use them strategically.
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Description

In this Expert Talk you will learn more about Thomas and Kilmann’s 5 different styles to manage conflicts and how to use them strategically. 

The five conflict styles are:
Competing, Collaborating, Compromising, Avoiding, Accommodating.
You will learn more about the costs and benefits of over and underusing each style and how you can use this knowledge to apply them strategically. We also invite you to learn more about your own preference to deal with conflicts and how you can achieve different outcomes by switching your style appropriately.
About the Author
Susanne

Susanne Schuler