In this last Expert Talk of the series we will stress test if the mediation process in combination with intercultural competence is effective to resolve conflicts of difference.
We will review:
- The impact of mediation in combination with intercultural competence
- How the core mediation skills help us becoming better leaders of ourselves and others
- How effective negotiation skills can help prevent conflicts
This talk might offer you the most important take-away from this series: Building intercultural competence is crucial to overcoming prejudice and exclusion; to moving towards an effective and inclusive dialogue before, during and after a conflict.About the author:Susanne Schuler is a Mediator, Dealmaker and Conflict Coach. She spends most of her time helping organisations reverse conflict, build trust through discovering purpose, and, facilitating the growth of peace centred equity. Her work stretches from Mongolia to the USA and from Finland down to Rwanda. In 2018 she brought together leading figures in the world of peace-making to initiate a world first – an open peacemaker course based on the Oxford Process. Susanne is a networker – introducing special individuals possessing high value assets to each other through active public speaking, facilitating group trainings as a mediator, and, when working in support of senior women’s groups. Fearless as a consultant, Susanne has coached some of the most senior executives on Earth and faced their challenges, resistance and, sometimes, over spilling emotions. She does so with purposeful resolve, disarming charm as well as employing an intelligent use of wit and wisdom. Many, who have had the privilege of working with her, describe her as an essential critical friend, providing invaluable insights and feedback when most needed, and, as somebody who is there for the bad times, not just the good ones. Susanne has authored various articles on conflict and mediation and two books, “Conflict Management and Cultural Diversity” – an introduction to the two subjects published for the corporate market by Bookboon, Denmark. And she has contributed the initial content for Bloomsbury’s “How to Master Negotiation” as well. Susanne’s efforts have touched the lives of 1000’s so far. Born in Namibia and based in London, Susanne has lived, studied and worked in the UK, Germany, Switzerland, Spain, France, Belgium, and the Americas.
